Microsoft Corp. and Google Inc. clashed Wednesday, as the two giants traded barbs over a new Google software offering.
Microsoft said Google's new Apps Sync software disables the search capabilities of Microsoft's popular Outlook email program.
Google acknowledged an issue with its software, which it released last week. But Google disputed the severity of the problem, and said it is working to improve its software.
Apps Sync, which is aimed at businesses, allows users to merge data between Google's email and calendar service and Outlook.
The dispute illustrates the potential for tension between the two giants as Google seeks to encroach on the software turf of Microsoft while Microsoft attacks Google's search business.
In a post on a company blog, Microsoft's Outlook product manager, Dev Balasubramanian, said Apps Sync includes a "serious bug/flaw" that disables Outlook's ability to search data like emails and contacts.
Google product manager Chris Vander Mey said in a blog post that Apps Sync disables Windows Desktop Search, a separate piece of software, because it doesn't work properly with Google's software.
A Google spokesman said users can still use the search function within Outlook to search their emails and contacts.
[the article was originally published at http://online.wsj.com/article/SB124526980217124483.html]
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